Returns and Refunds

MarAlonzo accepts returns of garments, in new condition with tags attached, within 30 days of the delivery date.

We make returns easy. Just use the prepaid FEDEX shipping label we include with every order, and a flat $7.00 Handling Fee will be deducted from your refund.

Here's what you do:

  • Make sure the new garment you wish to return is in the same new, unworn condition as when you received it, with the tags still attached.
  • Fill out and submit our Return Form within 30 days from the date of delivery.
  • Ship the garment back to us within 30 days from the date of delivery, as directed below. We'll process the refund of your purchase price within 5 days of receipt of the garment in new condition

Return Shipping is easy as 1 - 2 - 3!

  1. Carefully package the garment, tags attached, just as you received it.
  2. Affix the prepaid return shipping label that came with your order on the outside of the package, keeping the copy for yourself. The label is prepaid, preaddressed, insured and has a tracking number.
  3. Drop the package off at your nearest FEDEX location within 30 days of the date the package was delivered to you — A flat Handling Fee of

$7.00 will be deducted from your refund. (Click here and enter your zip code to find FEDEX drop-off locations in your area.)

If you prefer, you may return your order using a shipper of your choice; and the $7.00 Handling Fee will not be deducted from your refund. If you choose this method to return, it is advisable to use a shipping service with tracking and insurance, as we are not responsible for any loss or damage of return packages. We do not accept C.O.D.

You may ship your return to:

MarAlonzo - A Fashion Design Company

3525 Del Mar Heights Rd, Suite 265 San Diego, CA 92130

Refunds and Exchanges

  • Upon receipt and verification of the proper condition of your return, you will receive a confirmation e-mail.
  • We will process the refund of your purchase price of properly returned garments within five (5) business days from date of receipt at our warehouse.
  • Refunds will be issued for items returned suitably packaged, in new, unworn condition, with tags attached, and shipped within the stated return period of thirty (30) days. If your return does not meet the return conditions stated, we will be unable to issue the refund; and the package will be sent back to you.
  • Refunds will be processed back to the original form of payment.
  • All refunds made within our return policy window will be for the full dollar amount of your purchase, minus shipping and handling charges.
  • Refunds are not given for shipping or handling costs.
  • We do not accept C.O.D. returns.
  • We regret that we cannot accommodate Exchanges at this time.

Return Form

Click Here to fill out and submit the Return Form.

My Return Status

You can log into MY ACCOUNT on the MarAlonzo website to check the status of your Returns.